Health

COVID-19 Virginia Resources


COVID-19 Virginia Resources Virginia.gov CardinalAn Agency of the Commonwealth of Virginia Logo of Coronavirus with state of Virginia embeddedDownload on the App StoreComing soon to Google Play

What is the Pandemic Electronic Benefit Transfer (P-EBT) program?

Learn more about P-EBT eligibility and the release of a second round of benefits this fall.

What is the Virginia COVID-19 Energy Assistance Program?

Learn more about program eligibility, apply for assistance

Can I get help with food?

Apply for assistance, find meal sites for children, meals for seniors

How do I find child care?

Search for child care, get help paying for child care, and info on child care closures

What if my job has been affected?

Apply for unemployment insurance, help paying utilities, child support, etc.

How can I get health insurance?

CommonHelp, Federal Marketplace, Medicaid

What if I can’t pay my bills?

Utilities relief, rent, tips, who to contact, mortgage, child support, community resources

How can I manage stress?

Tips for managing stress during COVID-19

I’m worried I have COVID-19

Symptoms, protecting yourself and others, information about exposure

I don’t feel safe at home

Call 911, CPS-APS hotline, suicide hotline, 2-1-1 Virginia, domestic abuse

My business is at risk

Apply for a small business loan, COVID-19 Small Business Survey, can businesses remain open?

What are my employee obligations?

Paid sick leave, paid time off, work from home, furloughs

What about sanitation and cleaning?

Recommended disinfectants, control and prevention in the workplace

I work in an elder care facility

Nursing homes, assisted living, sample letter about keeping residents safe

I work in child care

Daycare workers, ChildCare Aware

Resources

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    COVID-19 FAQs

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    CommonHelp

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    2-1-1 Virginia

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P-EBT Update: Additional Benefits Will Be Released in Late September

The U.S. Department of Agriculture has approved Virginia for a second round of P-EBT benefits through the Families First Coronavirus Response Act of 2020. Students who are learning virtually for at least five consecutive days and are eligible for free or reduced-price meals at school may receive another P-EBT benefit this fall.

Visit PEBTva.com to learn more.

Due to the high volume of calls and extended wait times currently being experienced through the main phone line, VDSS has created an online inquiry form to receive questions and concerns regarding P-EBT benefits. Inquiries will be immediately directed to staff who will provide a response as soon as possible. Please do not submit repeat inquiries.

P-EBT Inquiry Form

Formulario de consulta P-EBT

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Apply for the Virginia COVID-19 Energy Assistance Program

Virginia households impacted by COVID-19 may be eligible to receive assistance to address their immediate energy needs through the Virginia COVID-19 Energy Assistance Program. The new program is designed to assist low-income households that would not typically qualify for help through existing energy assistance programs. Learn more.

Click here to apply

Haga clic aquí para solicitar

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Supplemental Nutrition Assistance Program (SNAP)

Apply online for SNAP, which provides low-income households with an Electronic Benefits Transfer (EBT) card that can be used at grocery stores and other food retailers.

Meals For Children

Text Food to 877-877 to find a pick-up or drop-off meal site in your community that provides meals for children 18 or younger.

Get help finding meal sites for children.

Senior Assistance

Call 2-1-1 Virginia or go to the 2-1-1 Virginia website to find services that deliver meals to your home.

Food Pantries

The Federation of Virginia Food Banks has listings of local food pantries across Virginia. To find one near you, visit the Federation of Virginia Food Banks.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Child Care Resource Guides

New resources are available for parents and employers in search of information as school districts begin moving to new models of instruction due to COVID-19. Visit ChildCareVA.com.

School Reopening

For resources and guidance regarding the reopening of schools and information on school-based early childhood programs, click here.

VA Child Care

Visit vachildcare.com to complete an online search for care or a search request form, or call 866-543-7852, selecting option 2, to discuss your child care needs, ask questions and receive a personalized list of referrals.

Child Care Subsidy Program

Apply online for the Child Care Subsidy Program, which assists families with child care costs for children under 13.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Frequently Asked Questions

Many Virginia workers are seeking guidance on how to navigate the COVID-19 public health crisis. For answers to some of the most frequently asked questions from workers, please refer to Governor Northam’s comprehensive FAQ.

Unemployment Insurance (UI)

To apply for unemployment insurance, visit the Virginia Employment Commission (VEC) website.

Pandemic Unemployment Assistance (PUA)

Access the Virginia Career Works Referral Portal for employment, training, certification, and education services.

Are you a 1099 employee, gig worker, or self-employed? Learn more about the federal Pandemic Unemployment Assistance (PUA) program.

CommonHelp

Apply online for Supplemental Nutrition Assistance Program (SNAP), Medicaid (health insurance), or Temporary Assistance for Needy Families (TANF).

Child Support

Have child support questions or need information about modifying your child support obligation due to a change in income? Email askdcse@dss.virginia.gov, visit the 24-hour online payment and case information portal, or call the DCSE Customer Service Center at 800-468-8894.

2-1-1 Virginia

Use the 2-1-1 Virginia website to find services in your community that can help you with food delivery, paying utilities, eviction prevention, and more.

Behavioral and Health Services

Behavioral and Health Services for information and resources that may be useful through the COVID 19 pandemic crisis.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Medicaid

Use this screening tool to see if you’re eligible to apply for Medicaid through CommonHelp.

Federal Marketplace

Purchase health insurance on the federal marketplace.

For Non-Citizens

I’m not a citizen. What do I do?

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Utilities

New measures are in place if you can’t pay your SCC Order.

VHDA Mortgage

There’s help if you’re getting behind on your VHDA mortgage.

Housing Relief

Federal and state protections are now in place to help renters and homeowners unable to make their monthly payments due to COVID-19. There are also resources available for property owners, developers and the homeless. Visit Stay Home Virginia.

Homelessness

If you are experiencing homelessness or at risk of losing your housing, contact your local homeless crisis response system.

Child Support

Have child support questions or need information about modifying your child support obligation due to a change in income? Email askdcse@dss.virginia.gov, visit the 24-hour online payment and case information portal, or call the DCSE Customer Service Center at 800-468-8894.

Other Emergency Financial Assistance

Contact 2-1-1 Virginia to learn other emergency financial assistance you may qualify for.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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VA COPES

If you are struggling with stress, trauma, and grief related to COVID-19, contact VA COPES (Compassionate, Optimistic, Person-Oriented, Empowering, Support) at (877) 349-6428 9 a.m. – 9 p.m. Monday-Friday and 5 p.m. – 9 p.m. Saturday and Sunday. Trained listeners are standing by to listen without judgement, offer support, and connect you to resources.

Managing Anxiety and Stress

Get tips for managing stress during COVID-19, here.

Behavioral and Health Services

The Virginia Department of Behavioral Health and Developmental Services has information and resources that may be useful in combating and supporting yourself or loved ones through the COVID-19 crisis.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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COVIDWISE

Download Virginia’s free exposure notification app, which allows you to anonymously notify others if you test positive for COVID-19, notifies you if you’ve likely been exposed to the virus based on positive reports from other app users, and helps you understand how you can protect yourself and others.

What to do if you think you’ve been exposed or have symptoms:

If you think you may have COVID-19, follow these instructions from the Virginia Department of Health.

Behavioral and Health Services

The Virginia Department of Behavioral Health and Developmental Services has information and resources that may be useful in combating, identifying, eliminating the spread of, and supporting self or loved ones through the COVID-19 crisis.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Call 9-1-1

National Suicide Hotline Lifeline

Suicide Prevention Virginia

National Domestic Violence Hotline

Virginia Family Violence Hotline

Sexual Assault

LGBTQ Partner Abuse

StrongHearts Native Helpline

National Runaway Safeline

National Human Trafficking Hotline

Child/Adult Protective Services (CPS) – (APS) Hotline

Substance Use Disorder Prevention and Recovery

Findtreatment.gov

Behavioral and Health Services for Military, Veterans, and Families

2-1-1 Virginia

Behavioral and Health Services for Information and Resources

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Small Business Loans

Small business owners can apply through an SBA participating lender for an SBA guaranteed loan.

Can my business stay open?

Visit Governor Northam’s Executive Actions page to learn the latest restrictions on restaurants, gatherings, K–12 schools, and more.

Resources for Small and Large Businesses

Click here to learn more about financial support options for businesses by size and industry.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Federal Tax Guidance

Find out about economic payments and how Coronavirus tax relief may impact you.

The Treasury Department and the Internal Revenue Service are providing special tax filing and payment relief to individuals and businesses in response to COVID-19. The filing deadline for tax returns has been extended to July 15, 2020.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Paid Sick Leave

Workers can read this FAQ for guidance on topics such as paid sick leave, paid time off, working from home, working from home, and furloughs during COVID-19.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Recommended Disinfectants

View an extensive list of disinfectants that meet the EPA’s criteria for use against COVID-19.

Workplace Control and Prevention

Read OSHA’s tips for protecting workers from COVID-19 in the workplace.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Nursing Homes and LTC Facilities

Learn more about the CDC’s strategies for preventing the spread of COVID-19 in nursing homes and long-term care facilities.

Assisted Living Facilities

Read the CDC’s most up-to-date guidance on how to prevent the spread of COVID-19 in assisted living facilities and retirement communities.

Resident Safety Sample Letter

Utilize this letter template to keep your residents safe from COVID-19.

CDC FAQ for Elder Care Facilities

Read the CDC’s FAQ for retirement communities and independent living facilities, which offers planning and prevention tips.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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Child Care Workers

Visit Child Care VA for the latest guidance and resources pertaining to COVID-19.

ChildCare Aware

ChildCare Aware offers additional resources for child care workers in Virginia.

Provider Guidancee

Access the latest guidelines for child care facilities.

Copyright © 2020 Virginia Department of Social Services. All rights reserved.

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